Interfacing Dental Clinical Data with Practice Management Systems

In this video, Roy LaCroix, the CEO of PTSO in Washington state, explains the selection and implementation process of NextGen dental health software. PTSO of Washington is a healthcare network of community hospitals and community dental clinics. For selection, they criteria for PTSO was integration of data across multiple systems–practice management, clinical dental data and electronic health data from the hospital and clinic sides. In particular, PTSO was interested in medication data being transferred between records to reduce erroneous prescriptions and provide the key data to dentists.

PTSO transferred from paper to electronic with the introduction of this dental EHR, and the main reason for the switch was coordination of care and getting the full history of medications and health concerns “into the hands of dentists.” This also reduced duplication of information in multiple systems. PTSO deployed the dental EHR in four community health centers in one year, with very few problems. Physicians and dentists now can see the relevant health information and are able to communicate to create Care Plans. Allergies and medication history are also easily available in both treatment locations.

Integration of practice management and demographic information into a single interface has provided the greatest “win” with dentists, particularly since a single common scheduling system is in use. Listen to his story here:

Lessons Learned:

  • Physicians and dentists benefit from sharing medication and health care information, and a continuum of care allows for coordination of patient Care Plans.
  • Common interfaces assist users and save time.
  • Considering your quality of care and efficiency goals can help to focus your software selection.

LaCroix, Roy. (2012) Why we selected NextGen EDR. YouTube.