Whether because you’ve decided to go with a new system or because the vendor has gone bankrupt, at some point you’ll likely need to change software vendors. Knowing that and building self-protection into the contract allows you to anticipate and reduce any negative effects of such a process. This Insider Tip brings you key considerations and information for software vendor changes.
For instance, the video below by Michael Uretz discusses “transition clauses.” That legal language can provide the lever by which you can demand and receive transitional assistance from the vendor when changing systems. Michael Uretz is a thirty-year healthcare IT veteran and nationally-recognized Electronic Health Records (EHR) and healthcare software expert.