To evaluate dental software for an organization, consider the clinical situations in which it will most often be used. Identify the current process steps for collecting, entering and accessing clinical information during encounters, and construct a few (approximately three) clinical scenarios.
These use cases allow the practice to direct the demonstrations with vendors, and provides clear guidance to the selection committee about daily usage needs for the software. To save time, practices need to be prepared to take charge of communication with vendors and get the information necessary to make an informed decision.
Recommendation: Construct true-to-life use case scenarios that will be ongoing, daily needs for your practice.