Recruiting and handling new patients is much more expensive than keeping the same set of patients. Dentrix has built-in features to see continuing care and scheduled status for patients, including up to ninety-nine recall types—and the option to personalize recall messages for patients.
Patients can also be grouped by family, and recall types can also be created by the dentist to group patients. These lists provide the necessary information to track and contact patients and send specific letters, emails and cards. Through eCentral, cards can be automatically created, customized, printed and mailed.